[ HOW LONG WILL IT TAKE TO PROCESS MY ORDER ]
Once your order is placed, we require up to 48 hours (2 business days) to process, package, and dispatched from our facility. Processing time may be delayed up to an additional 24 hours (1 business day) during peak season, generally at the end of the year. We understand that everybody is eager to receive their goods, and we will ensure we do everything we can to process your order as quickly as possible.
[ WILL I BE NOTIFIED ONCE MY ORDER HAS BEEN SHIPPED ]
Yes, you will receive an email with your order details, order number, and tracking number once your order has been dispatched.
[ HOW LONG DOES SHIPPING TAKE AND HOW MUCH WILL IT COST ]
This depends on your location. Below is a general guideline outlining the estimated shipping times based on country along with the cost of shipping:
|Country||Delivery Time||Shipping Cost|
|United States||2 - 5 business days||$3.99|
|Canada||2 - 10 business days||$8.99|
|UK||7 - 15 business days||$11.99|
|EU Countries||7 - 15 business days||$11.99|
|Other||7 - 25 business days||$13.99|
** FREE SHIPPING ON USA ORDERS OVER $30 AND WORLDWIDE ORDERS OVER $99**
All orders are shipped with tracking and will be provided via confirmation email.
Orders shipped to Canada will be delivered via Canada Post Expedited, and US orders will be delivered by USPS Priority.
For international orders outside of Canada/US, orders will be shipped via Asendia, a joint venture between La Poste and Swiss Post which offers economical international shipping options. Asendia partners with local US Carriers (such as USPS) to provide expedited shipping of international packages.
*Due to the ongoing coronavirus pandemic, there may be further delays to shipping times than what is specified above.
[ IS RESTOCK3D RESPONSIBLE FOR CUSTOMS, DUTIES, AND TAXES ]
NO. All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD)
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.